Privacy Policy

Last updated: December 2025

1. Introduction

Welcome to Heritage Embassy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Name, username or similar identifier.
• Contact Data: Email address and cancellation telephone numbers.
• Transaction Data: Details about payments to and from you and details of bookings you have made.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your booking.
• To manage our relationship with you.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Legal Rights (GDPR)

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data ("Right to be Forgotten").
• Object to processing of your personal data.

You can exercise your right to delete your account directly within your user profile settings.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us.